Business Development
At InTeam Consulting (ITC), we understand the long term success and growth of your business depends on continuous Business Development with your current and future customers.
We will leverage more than 38 years’ experience to help you:
- Conduct a business review of an existing or new account
- Identify and engage an internal Account Director, internal Client Executive
- Review and ensure collateral materials, getting started guide are prepared for the new account
- Ensure formal agreements in place (master, service agreements, Non Disclosure Agreement)
- Engage corporate legal team to ensure endorsement of formal agreements are aligned with standard corporate Terms and Conditions
- Develop a response to customer RFP
- Ensure endorsement of formal agreements are aligned with corporate authorization plan
- Ensure alignment to your product portfolio, service delivery and service management teams
- Ensure your team is able to deliver on the customer commitments (internal or external suppliers)
- Develop a formal account plan
- Ensure this account in included in your weekly/monthly/quarterly/annual account reviews
- Consider other services such as outsourcing some of their business (Professional Services); engineering design (new), review and optimization of current designs
- Review your internal sales funnel management (tools, content, frequency)
- Notify finance, credit & collections team (credit check, risk assessment, new account set up)
Review and verify various processes are in place, including but not limited to:
- Price quotation
- Order process - pre qualification and firm order (alignment between your internal portal/templates and customer process); support teams
- Service Delivery
- Service Assurance
- Billing process, format, timing and support
- Credit and Collections
- Dispute resolution process